Due to COVID-19, there could be a delay in processing all product returns as items will be quarantined
before being received in our warehouse.
30–Day Satisfaction Guarantee
FXR is a premium apparel company and wants to ensure you are completely satisfied with your
purchase of FXR Racing Product. If for any reason you are unhappy with an item you have purchased, you have
30 days within receiving your order shipped confirmation email to request a return!
For all purchases of FXR product through a dealer/store, please return
to said retailer and reference their return policy as these returns will be done at the retailer’s sole
For all purchases of FXR product through www.fxrracing.se, please complete the Returns claim Submission to begin your returns
FXR does not process exchanges. If you would like to return an item for an exchange, please complete the
Returns claim Submission. When your return is
complete you can then place a new order via our website www.fxrracing.se.
- Returns are accepted within 30 days of your order shipped confirmation email.
- Returns must be placed in the mail within 15 days of receiving your Return
- Returns are accepted on most regular priced items and select sale items.
- Returns are not accepted on face mask related items (face masks, Balaclavas, Breath boxes), Final
Sale Items (see Final Sale section below), or items that have been custom-made or personalized to customer specifications (barring errors/accidents on the part of FXR Racing).
- Products must be returned in their original condition with original packaging (unworn, unwashed, in
original packaging, with tags still attached). If an item is received with any visible damage to the
packaging and or return labels placed directly onto the product, packaging may be subject to a 10%
- Returns without a Return Authorization Number will not be processed. Always ensure a trackable method of
shipping is used as FXR will not be held responsible for packages lost in transit.
Final Sale Items:
Final Sale products are clearly marked “Final Sale” on the product page, just above the Add to Cart button.
All items discounted by at least 30% are final sale. Final Sale items are not eligible for returns or price
Custom-Made or Custom Printed/Screened Items:
Products that were custom-made or decorated according to customer-provided instructions are not eligible for
returns or price adjustments unless an error or damage, explicitly of FXR Racing’s fault, has occurred in
direct relation to the custom product.
All gift card products purchased or issued through this site are ineligible for returns, refunds, or price
We will accommodate a one-time price adjustment for an item if it goes on permanent markdown within 14 days
of your order’s purchase date. A refund of the price difference will be issued back to the original form of
payment. Price adjustments will not be accommodated for any items that are part of Flash Sales, short-term
campaigns, Black Friday, Cyber Monday or Boxing Week promotion.
Shipping & Handling:
Shipping and Handling charges associated with your initial order are not refundable. Return shipping charges
are that of the customers responsibility. Please send your return back via a Trackable method. FXR is not
responsible for packages lost in transit.
Minimum Purchase Based Threshold:
If you received a discount based on a minimum order requirement (BOGO, $500 minimum etc.) and wish to return
items resulting in your order value dropping below the minimum requirements, your purchase will no longer
qualify for the discount and the value of your credit/discount will be deducted from your refund.
Gift with Purchase:
During any 'Gift with Purchase' promotion, if you decide to return any of your purchased items, you MUST
return the 'free gift' as well, otherwise the full retail value of the 'free gift' will be deducted from
Once we receive your return, it can take up to 15 business days for your return to be processed, funds to be
transferred and the transaction to appear on your bank or credit card statement.
Something is Wrong with My Order:
In the unlikely event you received an incorrect order, or a damaged or defective item, please complete the
Returns claim Submission and specify the issue
at hand in the “Message / Return Reason” field.
An FXR Return Authorization Number is required for all FXR returns and will be sent to you once your claim is
approved. Items without a Return Authorization Number will not be processed and will not be returned. The
return address will depend on the country from which the product is being returned. Shipping costs are at
customer’s expense unless the fault is that of FXR’s in which FXR will cover the shipping costs.
Please contact customer service for further inquiries / assistance.